Get in Touch With Us

Got a question about how we rank sweepstakes casinos, spotted something that needs updating, or just want to share feedback? This page explains the best way to reach us and what happens once your message lands in our inbox.

The Best Way to Reach Our Team

Email is the most reliable channel for getting in touch. Send your message to [email protected] and a member of our team will review it personally. We do not rely on automated replies to stand in for a real response.

To help us get back to you faster, tell us upfront what your message is about — whether that's a question about one of the platforms we cover, a correction, or general feedback on our site.

What We Can Help With

Best Sweepstakes Casinos covers sweepstakes and social casinos, including how the Gold Coins and Sweepstakes Coins model works, welcome offers, and state-by-state availability. Here's what we're best placed to answer:

  • Questions about our reviews and ratings — how we assess sweepstakes casinos, why an operator sits where it does in our rankings, or what a specific welcome offer actually involves.
  • Corrections and updates — sweepstakes casino terms, eligible states, and promotions change often. If something on our site looks out of date, let us know so we can look into it.
  • Content suggestions — if there's a topic related to sweeps coins casinos, social casino games, or new sweepstakes casinos you'd like us to cover, we're open to hearing it.
  • Partnership or editorial enquiries — if you represent an operator or a relevant business and want to discuss working with us, introduce yourself and explain what you have in mind.

What We Cannot Help With

We're an independent information and comparison resource, not an operator, and we don't process accounts, payments, or prize redemptions. If you need help with an existing account at one of the sites listed on caratherapeutics.com — including deposits, redemption thresholds, identity verification, or a delayed payout — that has to go through the operator's own support team, since only they can access your account details.

Similarly, we can't confirm whether a particular sweepstakes casino is legal for you to use in your specific state. Availability varies by state and changes over time, so always check an operator's own terms and eligibility list, or your state's current rules, before signing up. Readers researching options outside sweepstakes-style platforms may also find our page on trusted non GamStop casinos in the UK relevant, though that covers a different market and legal framework entirely.

A Note on Responsible Play

If you or someone you know is struggling with gambling-style spending patterns, even in a sweepstakes format, please mention this in your message. We can point you toward general responsible-play resources, though we're not a support service ourselves and can't provide individual counselling.

How Long a Response Takes

We aim to reply within two working days. During busier periods — around major promotional pushes or when several new sweepstakes casinos launch at once — it may take a little longer. Every message is read by a real person, and we'll always follow up even if the answer is simply that we need more information.

Help Us Keep This Site Accurate

Our rankings and write-ups are only useful if they stay current. Terms, eligible states, coin packages, and promotional structures at sweepstakes casinos shift regularly, and operators sometimes update their offers without much notice. If you've come across information on caratherapeutics.com that no longer matches what an operator publishes, telling us helps every reader who visits after you. We appreciate the time it takes to flag it, and we take those reports seriously.